Medical/Dental Billing

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Associate Degree

English proficiency Conversational

Professional Summary

Hi there! You can call me Ana, I am a customer service representative. Driven Healthcare professional with almost 3 years of experience providing exceptional patient care and support in various healthcare settings. Committed of helping healthcare organizations to achieve the maximum potential.

Skills & Experience

Skills

Customer Support > Insurance > Dental Insurance 2-5 Years

Customer Support > Insurance > Medical Insurance 2-5 Years

Professional Services > Medical Services > Medical Billing 2-5 Years

Medical Billing Specialist 2-5 Years

Experience highlights

Customer Service Associate

Manulife Data Services · November/2022 – Present

Process patient request via phone call regarding health and dental insurance.
Processing admin task, claims, denied claims, Prior authorization COB’s, Explanation of benefits, Overpayment and Refunds.
Technical support in log in accounts, website.
Coordinating other insurance for payment verification.

Customer Service Representative

Alorica Inc · September/2021 – Present

Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Assist in helping providers with the health exchange
Providing medical and dental benefits.
Admin task request via email, fax and mail.

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