Customer Service Representative

Verified

$3/hr

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Outline

Looking for Full-Time work (10 hours/day) at $3/hour

High School Diploma

English proficiency Conversational

Professional Summary

Motivated and friendly customer service professional with over 2 years of experience assisting clients in a fast-paced environment. Adept at handling inquiries, resolving concerns, and ensuring a smooth customer journey. Now seeking a new opportunity of position to bring excellent communication skills and strong organizational abilities to a remote setting.

Skills & Experience

Skills

customer Service Representative, Time Management, Multi - tasking, Attention to Detail, Friendly, Professional Phone Etiquette 2-5 Years

Experience highlights

Advisor 1 Customer Service Representative

Concentrix CVG Philippines Inc. · June/2024 – Present

-Handles administrative and operational tasks for
member’s insurance policy.
-Improve efficiency and customer service while
ensuring strict compliance with regulations like HIPAA.
-Assist members with their inquiries about their
insurance policies such as; eligibility, benefits, claims
status, billing and payments, etc.

Customer Service Representative Inbound 1

Foundever Asia Inc. · September/2023 – Present

-Responsible for handling customer inquiries, complaints,
and requests related to their financial accounts through
inbound call.
-Assisting customers with account changes like adding
updating contact information, or closing accounts.
Investigating and resolving customer issues related to
account discrepancies, errors, or unauthorized charges.
-Assisted 50+ customers daily through phone call.

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