Virtual Assistant

Verified

$5/hr

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Outline

Looking for Freelance work (4 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I can assist with basic administrative tasks, email organization, scheduling, data entry, and social media posting. My goal is to provide efficient an

Skills & Experience

Skills

Customer Support > Email Support 1-2 Years

Customer Support > Phone Support > English Speaking 2-5 Years

ESL teacher 5-10 Years

Teacher, Communicate well in English, self-confidence 5-10 Years

Experience highlights

Foreign English Teacher

Kangle Elementary School · September/2023 – /

- Teach grammar, proper pronunciation, vocabulary, and sentence patterns to Taiwanese students.
- Prepare lessons with colleagues or independently, including writing lesson plans, preparing teaching materials, grading assignments, and assessing evaluations.
- Plan for summer and winter camp.
- Conduct co-teaching with Taiwanese teachers for up to 20 periods a week.
- Participate in English teaching professional development activities, competitions, exhibitions, performances, and other related af

SENIOR HIGH SCHOOL TEACHER

Trece Martirez City Senior High School · January/2022 – Present

- Taught English subjects such as Oral Communication, Reading and Writing, and Creative Writing to Grades 11–12.
- Designed engaging lesson plans aligned with K–12 curriculum for academic and technical tracks.
- Developed students’ communication skills for real-world, academic, and workplace contexts.
- Handled research and technical writing classes – guided students in writing proposals, research papers, and presentations.
- Facilitated public speaking activities like debates, speeches, and int

Customer Service Representative

Optum, Global Solution · February/2021 – Present

AARP- Supplement account:
- Assist insured members with billing concerns, including discrepancies in billing or claims.
- Update member demographic information.
- Educate members on their insurance coverage, benefits, and insurance ID.
- Handle inquiries and issues related to insurance claims.
- Respond to provider callers regarding claims and benefits information for their patients.
- Guide members through the process of filing and tracking claims.
- Ensure compliance with HIPAA regulations whe

Customer Service Representative

IQOR · January/2018 – Present

AT&T account:
- Respond to customer queries about ATT services, equipment, promotions, roaming, and billings.
- Take customer calls to complete service orders as needed.
- Understand customer needs and recommend appropriate products and rate plans according to their preference.
- Sell AT&T products and services creatively.
- Handle customer requests for payments, activations, upgrades, and other services promptly.
- Follow standard authentication of the account.
- Document interactions and maint

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