Customer Support & Administrative Assistant

Verified

$10/hr

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Outline

Looking for Part-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced in customer service and administrative operations, dedicated to helping businesses run smoothly and provide excellent support to their clients.
Core Services I Provide:
Customer Support: Managing inbox/email inquiries, responding to customer tickets, handling chat support, and providing professional resolution to customer issues.
Administrative Support: Data entry, Google Workspace / MS Office management, calendar scheduling, email sorting, and file organization.
Task & Operations Support: Basic internet research, compiling reports, and coordinating daily routine tasks.
I pride myself on clear communication, attention to detail, quick response times, and strong organization skills. Ready to help streamline your daily operations and ensure your clients receive top-tier service. Let’s connect!

Skills & Experience

Skills

2-5 Years

- Customer Service 2-5 Years

Email & calendar management 1-2 Years

Google Workspace 1-2 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years

Virtual Assistant Support 1-2 Years

Human Resources > HR Management > Administrative Works > Operations Management 2-5 Years

*Administrative Support - 2-5 Years

Experience highlights

Lead Service & Operations Specialist

Jekyll Island Club Resort · February/2025 – Present

Managed high-volume client interactions with 98% satisfaction rating. Coordinated scheduling, logistics, and guest inquiries in luxury hospitality. Trained junior staff on quality standards and efficiency.

Food & Beverage Attendant / Line Operations

Hospitality & Event Operations · January/2023 – Present

Handled task prioritization under strict deadlines with meticulous attention to detail. Streamlined service workflows and resolved customer feedback in real-time.

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