Skills
Customer Support > Customer Service > Payment Processing technical support
2-5 Years
Experience highlights
Sales Representative
Ruth's Roses Inc.
·
January/2024
–
Present
sells a company's products or services by identifying potential customers, educating them about offerings, negotiating deals, and closing sales to drive revenue and build long-term client relationships.
Account Associate/Quality Analyst
VXI Global Holdings Inc.
·
September/2020
–
Present
We handle Technical, Billing and sale for internet either upgrading and adding home security cable service, Mobile phone and landline service.
Promoted as Quality Analyst responsible for evaluating, monitoring, and assessing the quality and improving the high-quality service provided.
Technical Support Representatives
Teleperformance Philippines Inc.
·
November/2018
–
Present
provides technical assistance to clients, troubleshooting hardware and software issues, guiding them through solutions, and ensuring customer satisfaction. Key responsibilities include diagnosing problems, explaining technical concepts simply, documenting issues and resolutions, collaborating with internal teams, and staying updated on new technologies. This role requires strong communication, problem-solving, and interpersonal skills to support users and maintain smooth technological operations
Encoder/Planning and Research
LGU Local Government Unit
·
January/2011
–
Present
Designated Office: Local Disaster Risk Reduction Management Office(LDRRMO)
