Customer and Administrative Support

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I’m a Customer Support and Property Management Virtual Assistant with 7 years of combined experience across BPO customer service and vacation rental/property management support.

I help businesses respond to customers and guests, manage inquiries and reservations, coordinate maintenance requests, follow up on pending tasks, maintain accurate records, and support day-to-day operations.

Here’s how I can support your business:
• Guest & Customer Support: Email, messaging, inquiry handling, issue resolution, and follow-ups.
• Short-Term Rental Operations: Reservation support, guest communication, property-related coordination, and day-to-day administrative tasks.
• Maintenance Coordination: Tracking maintenance concerns, coordinating with the appropriate teams or contractors, and following up on open requests.
• Administrative Support: Data entry, record keeping, task tracking, and organizing information.

Skills & Experience

Skills

Data Analysis 2-5 Years

Monday.com 1-2 Years

CRM management 2-5 Years

Microsoft word 2-5 Years

Google Docs 2-5 Years

Written Communication 2-5 Years

Cold Caller> Appointment Setter> Customer Support > Sales Support > Lead Generation>Admin Task>Executive Assistant > Office Management>Tech Support>Go High Level 1-2 Years

Cost Estimate > Microsoft Excel 2-5 Years

Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 1-2 Years

Airtable 1-2 Years

Hubspot 2-5 Years

Microsoft Teams 1-2 Years

Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets 2-5 Years

- Zoom 1-2 Years

*Administrative Support - 2-5 Years

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