Virtual Assistant

Verified

$30/hr

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Outline

Looking for Full-Time work (10 hours/day) at $30/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

My willingness and persistence to gain more knowledge in this field is ignited. I have consistently demonstrated strong collaboration skills.

Skills & Experience

Skills

Customer service, accounting 10+ Years

Experience highlights

Associate Customer Success Representative

Wells Fargo · November/2021 – Present

Evaluate, Investigate, Revise, Implement Changes, Document, and Verify consumer banking account details.
Provided exceptional customer support for customers with Checking, savings, CD’s, Money Market accounts, credit cards, safe deposit box via phone
Reports suspicious activities on the accounts proactively. Act as first line of defense and ensure the business is in line with various U.S retail banking regulations
Meet all the Productivity, Accuracy and SLA targets defined for the process

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