Outline
Looking for Part-Time work (4 hours/day) at $10/hour
Bachelor's Degree
English proficiency Fluent
Professional Summary
Hi! I’m Justine, a customer support professional with hands-on experience handling Shopify and Gorgias. I’ve managed email and chat support for eCommerce brands, helping resolve customer concerns quickly and kindly, while boosting retention and customer satisfaction.
I can:
Manage Gorgias tickets with accuracy and empathy
Process refunds, order lookups, cancellations via Shopify
Communicate with suppliers (including Chinese suppliers)
Draft customer-friendly email responses
Use tools like Slack, Gmail, Trello, and Google Workspace
I’m detail-oriented, dependable, and committed to making your customers feel supported and valued. Let’s grow your brand with excellent support.
Skills & Experience
Skills
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