Customer Service Representative, Technical Support and Administrative Assistant

As a Technical Support Representative for an Internet Service Provider (ISP), I provided front-line support to customers experiencing connectivity issues, hardware problems, and service interruptions. I was responsible for troubleshooting technical concerns through phone, chat, and email, ensuring fast and effective solutions to restore service and maintain customer satisfaction.

I guided customers step-by-step in resolving modem/router issues, configuring internet settings, and identifying net

As an Accounting Clerk, I was responsible for performing a variety of accounting and administrative tasks to support the financial operations of the organization. My main focus was on payroll processing, where I ensured accurate and timely computation, recording, and distribution of employee salaries. I was also in charge of verifying payroll data, preparing reports, and balancing daily payroll transactions.

My duties included managing and organizing financial records, assisting in auditing pro