Customer Support

Verified

$6/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Associate Degree

English proficiency Conversational

Professional Summary

Strong Customer Service and Technical Support Expertise

Skills & Experience

Skills

Technical / computer support 10+ Years

Supervisor For Operations 1-2 Years

Customer Service Representative 5-10 Years

Experience highlights

Supervisor for Operations

iQor · June/2024 – Present

Managed daily customer service operations, driving team performance to consistently achieve and exceed key service level agreements (SLAs).
Coached, mentored, and monitored customer service agents on quality assurance (QA) frameworks to boost Customer Satisfaction (CSAT) metrics.
Handled high-tier customer escalations, delivering definitive conflict resolution and restoring customer
trust.

Technical Support

iQor · December/2020 – Present

Diagnosed and resolved complex hardware and software technical issues, utilizing active listening and step-by-step troubleshooting to minimize customer downtime.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In