Skills
Advertising > Performance Tracking
2-5 Years
Office and Administration > Quality Assurance
1-2 Years
Team Management
1-2 Years
Call Handling
10+ Years
Spreadsheets
2-5 Years
Inside Sales
2-5 Years
~Data Entry
2-5 Years
- Customer Service
5-10 Years
Database Management
5-10 Years
Crm software
2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation
5-10 Years
Cold Calling
5-10 Years
✔️Marketing > Appointment Setting
2-5 Years
Experience highlights
Appointment Setter / ISA
Initium VA
·
August/2023
–
Present
Managed database systems and CRM software to track interactions and manage appointment schedules. Set high-quality appointments with decision-makers and analyzed feedback to refine approaches.
Inside Sales Agent
REIME
·
March/2022
–
Present
Qualified incoming leads through texting and cold calling. Prospected for new leads to ensure sales-ready pipeline development and revenue growth.
Customer Service
Smart Apartment Data
·
April/2021
–
Present
Collected and recorded property key data points into internal systems. Resolved data inconsistencies through phone verification and quality checks.
Advisor I / Customer Service
Concentrix
·
September/2020
–
Present
Tracked and documented information in call tracking databases. Responded to inquiries, met KPIs, and offered additional products and services to customers.
Virtual Assistant / Cold Caller
VHO LLC
·
June/2019
–
Present
Focused on cold calling, lead generation, and lead entry activities. Built and developed the sales funnel to support revenue pipeline.
