Skills
~Data Entry
1-2 Years
- Customer Service
6 Months to 1 Year
Basic Graphic Design>Canva
1-2 Years
time and calendar management
1-2 Years
Customer Support > E-commerce
1-2 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
1-2 Years
Chat Support > Social Media Management
1-2 Years
Google Workspace
2-5 Years
Marketing > Social Media Management > Meta Business Suite
1-2 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
6 Months to 1 Year
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
6 Months to 1 Year
Content Scheduling
1-2 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
6 Months to 1 Year
Experience highlights
Virtual Assistant
Freelance Virtual Assistant
·
January/2023
–
Present
Managed client email inboxes and responded to inquiries professionally. Scheduled meetings, reminders, and appointments. Organized digital files and maintained documentation systems. Performed data entry and conducted online research.
Customer Service Staff
7+ Cafe
·
January/2023
–
Present
Supported customers through fast-paced service interactions while maintaining professional communication. Processed customer requests accurately and resolved concerns efficiently. Maintained positive relationships and contributed to customer satisfaction.
Online Seller / Customer Service
Casual MNL
·
January/2022
–
Present
Managed online selling business handling customer inquiries, orders, and transactions. Followed up with customers regarding orders, payments, and delivery updates. Maintained comprehensive records of orders and customer information.
