Bilingual Executive Assistant & Business Right Hand

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Associate Degree

English proficiency Native

Professional Summary

I help busy executives save time and stay organized by managing schedules, clients, and communication seamlessly. With years of admin and customer ser

Skills & Experience

Skills

Customer Support > Content Moderation/Management 2-5 Years

Office and Administration > Account Management 1-2 Years

Office & Administration > Customer Service 2-5 Years

Mandarin Chinese 2-5 Years

Executive Virtual Assistant, Invoicing, Social Medial Management, Calendar and Booking Management 2-5 Years

Experience highlights

DIGITAL MARKETING EXECUTIVE ASSISTANT

Seed International · January/2024 – Present

Create and schedule engaging Reels, posters, and social media content for
clients. Collaborate with clients to align visuals with their brand and goals. Manage content calendars and ensure timely delivery of materials. Support admin tasks and stay updated on social media trends.

Mandarin Technical Account Manager/ Account Executive

Infozutek Corp. · March/2023 – Present

Serves as the main point of contact for account management, offering customized solutions to improve the gaming experience, including client onboarding. Works closely with internal teams, including marketing, product, and technical support, to optimize gameplay, boost player engagement, and ensure strong account retention
Manages the performance of assigned gaming accounts, ensuring client satisfaction. Monitor account activity, address complaints, and deliver customized solutions

EXECUTIVE ASSISTANT

LTL CONSULTANT FIRM LLC · October/2023 – Present

Conduct thorough research to identify potential clients on social media within the specified geographic area.
Initiate meaningful conversations with potential clients through direct messages, comments, and engagement on their posts. Create and maintain a centralized masterlist database with accurate and up-to-date information
Update customer database and sales pipeline in CRM system. Perform administrative tasks like managing calendars, booking travel, and drafting emails

Executive Assistant

Company for Nice Travel · January/2023 – Present

Conduct research to identify potential leads, utilize online resources to identify potential customers, and initiate outbound communication. Accurately input and update data into the organization’s spreadsheets and official website. Create and develop a comprehensive social media strategy aligned with the company’s goal and brand identity.
Generate engaging and relevant content, including text, images, videos, and graphics, to be shared on social media platforms.

Chinese Customer Service Agent

Huobi Global · August/2022 – Present

Answer live chat questions from users with customer communication tools (Zendesk) and utilize phone call tools to assist users efficiently regarding their trading inquiries and concerns.

Communicate professionally by providing comprehensive guidance, reasonable analysis, objective evaluation, and satisfy the users by helping them solve their problems with the platform.

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