Skills
Customer Support
10+ Years
Office and Administration > Data Entry, Attention to detail, Time Management, Customer service, Email Management,Managing Facebook Groups And Pages
10+ Years
Office and Administration > Data analysis
2-5 Years
Property Management
1-2 Years
Experience highlights
Property Coordinator
Real Property Management of the Rockies
·
January/2024
–
/
As a Property Coordinator, I specialized in supporting a property manager with mainly administrative tasks. Handling day-to-day tasks such as tenant and owner communications. Scheduling maintenance, Pre-screening applicants, and coordinating with vendors. I assist the property manager so they can stay organized an efficient. This includes responding to inquiries freeing them to do site visits and meetings. I provide remote support so they can grow their portfolio.
Data Analyst
Real Estate IQ
·
March/2020
–
Present
My role as a Data Analyst was to create and maintain any report from any department that the company will need. This will include daily, weekly, monthly, quarterly and yearly views that will assist them. Working with each department as each report needs to be tailor fitted to their needs. Ensuring data and computations are accurate as well as making sure that the data is understandable for everyone who can see the report.
Operations Manager & Etsy/eBay Manager
Brillianteers
·
March/2019
–
Present
Here, I primarily had two roles. As an Operations Manager, my role acted as a liaison between the customers and the manufacturing. At the same time acted as the customer service and the first line in terms of contact with the customers. Taking in their orders and making sure the details are accurate before passing it of to manufacturing. My other role is an eBay and Etsy Manager. Here, I was responsible for making sure we have consistent, accurate and up to date listings. This also ties up with
Inventory Specialist
The 99801 Group
·
June/2018
–
Present
I oversee all the inventory reports and making sure they are accurate for the sellers to use. We developed a tracking system that will ensure all incoming and outgoing products are accounted for as well as addressing any inventory concerns.
Data Analyst and Customer Service Representative
ePerformax Contact Center
·
April/2011
–
Present
I initially started as a Customer Service representative specializing in phone and email and a little chat support. After working as a representative for 4 years, I was promoted to a Data Analyst. This is where I was trained in Excel and Data Analysis. I would extract raw data from multiple data sources and generate and maintain reports that all departments would need. Computing for KPMs/KPIs on a daily, weekly, monthly, quarterly and yearly reports.
