Admin Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

My name is Gerda Piros, and I am a Diploma in Information Technology graduate currently working as a Customer Service Manager. Through my experience in customer service and team management, I have developed strong communication, organizational, problem-solving, and leadership skills that enable me to provide exceptional support and deliver results.
In my current role, I manage customer concerns, oversee daily processing of orders, coordinate with team members, and ensure customer satisfaction. These responsibilities have strengthened my ability to multitask, prioritize workloads, and work efficiently under pressure.

Skills & Experience

Skills

Customer Service Representative 10+ Years

Admin & Office Support 10+ Years

Experience highlights

CUSTOMER SERVICE MANAGER

Scharlab Phils. Inc · July/2016 – /

• Answering queries via email, stock availability and status of orders.
• Routing queries about prices and quotations to the sales team
• Entering customer details in our database (CRM
• Making sure orders were entered in the system correctly, available items being assigned, delivery notes and invoices, COA are being prepared on time.
• Coordinating with our warehouse and logistics for our stocks and deliveries.
• Update Customer about the status of their orders

Home Based-OPERATIONAL and HELPDESK SUPPORT

iTwin Pte.Ltd. · January/2011 – Present

• Answering helpdesk queries via email.
• Routing queries to relevant staff.
• Maintaining database of inventory, sales and returns.
• Liaising customers regarding their shipments.
• Preparing and sending invoices to the customers.

ADMINISTRATIVE ASSISTANT

JASV Builders- Design and Build · August/2008 – Present

Purchasing, Admin Assistant

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