Genera Virtual Assistant

Verified

$7/hr

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Outline

Looking for Part-Time work (4 hours/day) at $7/hour

High School Diploma

English proficiency Conversational

Professional Summary

A motivated virtual assistant eager to assist businesses with administrative tasks. As a beginner, I bring fresh perspectives and a strong work ethics

Skills & Experience

Skills

Customer Support > Email Support and chat support 2-5 Years

Experience highlights

Technical Support

Concentrix CVG Philippines, Inc. · October/2021 – /

In my role as a Technical Support Specialist for Microsoft, I was responsible for providing end-to-end technical assistance through live chat and email, which ranged from troubleshooting software issues to optimizing system performance. I honed my skills in diagnosing technical problems and delivering effective solutions in a timely manner. My experience also includes training users on new systems and conducting regular maintenance checks. I take pride in my ability to translate complex issues.

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