Customer | Appication Support Expert (Phone / Email / Chat / CRM)

Verified

$20/hr

Outline

Looking for Full-Time work (40 hours/day) at $20/hour

Bachelor's Degree

English proficiency Fluent

15 years of experience in Customer, Application (Saas), Technical Support from Top IT Companies (HP, IBM, SAP).

Project Management > Process Improvement 10+ Years

Customer Success 5-10 Years

ITSM and ITIL Framework Knowledge 10+ Years

Incident Management 10+ Years

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