Skills
Email Management
1-2 Years
Customer Support > Chat Support> Customer Support Inbound and Outbound
1-2 Years
Web research
1-2 Years
Proofreading
1-2 Years
Web Scraping
1-2 Years
Experience highlights
Customer Service Representative
3G6 Sparc Office
·
February/2023
–
Present
I assisted customer on their queries and sometimes offer some product.
Online Shop Assistant
3's Marias Online Shop
·
January/2018
–
Present
I handled customer order, shipping of the product, receiving payment online and making sure the product was received in good condition.
Graphic Artist
PrintMojo Advertising Company
·
May/2017
–
Present
I handled customizing design like invitation, tarpaulin, calling card and other products. Called customer via phone and email.
Customer Service Representative
Sitel Philippines
·
October/2016
–
Present
I worked as an Inbound CSR. My duty was to receive call, get the details of the caller/customer and provide solution following the company's step by step process and the rules of the company.
Encoder
Urban Poor Affairs Office Municipal Hall
·
June/2016
–
Present
I handled people's record and managed files from physical copy to computerize data. Send files to specific staff and sometimes did some interviews. I also answered questions and queries via phone and email.
