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KHYLA C.

General Admin VA | Social Media VA

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I help busy entrepreneurs, small businesses, and owners do Admin and Social Media so they can focus on growing their business

My main services include:

• Email management and organization
• Calendar and appointment scheduling
• Administrative assistance
• Customer support and communication
• Data entry and document organization
• Online research
• Task management
• Order processing
• Social media and content assistance

Tools I use:
Google Workspace
Slack
Zoom
Notion
Canva
Capcut
ChaGpt
Gemini
Claude
Microsoft Office

I have experience in online selling and customer support, where I handled customer inquiries, communicated with buyers, provided product information, assisted with orders, and edited product details and content. I have also helped with day-to-day operations in small business environments.

Skills & Experience

Skills

Admin & Office Support 6 Months to 1 Year
Marketing > Social Media Management > Meta Business Suite 1-2 Years
Account Executive > Microsoft 365 1-2 Years
Calendar Management 1-2 Years
ChatGPT Less than 6 Months
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 1-2 Years
E-commerce Order Fulfillment > Order Entry > Order Processing 1-2 Years
Project Management > Asana > Monday > Trello 1-2 Years
Chat Support > Social Media Management 1-2 Years
Customer service > Sales Representative > Customer Support 1-2 Years
Basic Graphic Design>Canva 1-2 Years
Google Workspace 1-2 Years
Canva> Basic Photoshop> 2D Design > Autocad > Sketchup > Capcut Less than 6 Months
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 1-2 Years

Experience highlights

Customer Support & Sales Assistant
Online Beauty & Healthcare Products Business · April/2021 – Present
Worked in an online selling company as a chat support and sales assistant. Handled customer inquiries, communicated with potential buyers, assisted with product information, and helped manage online conversations. Also assisted with editing product details and supporting daily online selling operations.
Small Business Owner | Sales & Operations
CheesePimiento by K · January/2018 – Present
Managed daily business operations, including preparing products, processing orders, and coordinating deliveries. Handled social media management by creating and editing content, writing engaging captions, developing content ideas, and responding to customer inquiries and messages. Engaged with customers online, provided product information, and helped maintain an active and engaging social media presence while managing multiple responsibilities independently.
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