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ERICKA M.

Detail-Oriented Admin Assistant | Customer Support & Data Entry | Healthcare Background

Verified
$5/hr

Outline

Looking for Full-Time work (6 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am a detail-oriented Education graduate with 1+ year of experience in healthcare administration and laboratory support. I am skilled in accurate data entry, patient records management, and providing empathetic customer support via chat and email.
I am proficient in Google Workspace, MS Office, and fast typing with high accuracy. I am known for being organized, reliable, and a clear communicator, able to explain complex information in simple terms.
I am looking for a part-time remote role (4 hours/day) as an Admin Assistant, Data Entry Specialist, or Customer Support Representative where I can support your team with admin tasks and client care. I have a quiet WFH setup with stable internet and own laptop.

Let's work together!

Skills & Experience

Skills

Less than 6 Months
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 1-2 Years
~Data Entry 1-2 Years
- Customer Service 1-2 Years
Customer Support > Phone Support 1-2 Years
issue resolution 1-2 Years
Healthcare Support 1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 1-2 Years
COMPLIANCE MANAGEMENT Less than 6 Months

Experience highlights

Drug Test Authorized Specimen Collector
Shalom Laboratory · August/2024 – Present
Ensured accuracy and confidentiality of records and reports. Conducted proper documentation and monitoring of laboratory processes with strict compliance. Assisted clients professionally and maintained organized workflow.
Customer Service Representative / Healthcare Account
Teleperformance · January/2023 – Present
Assisted customers with healthcare inquiries and account concerns via phone and email. Verified customer information, handled sensitive cases with empathy, provided troubleshooting guidance, and maintained accurate records per company procedures.
Contact Details Are Private

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