Healthcare Administrative

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Native

Professional Summary

Healthcare professional with 2+ years of experience in healthcare insurance operations, specializing in member support, benefits verification, claims, prior authorizations, appeals, and healthcare administration. Experienced in working with healthcare systems and CRM platforms while maintaining accuracy, confidentiality, and excellent service. With additional experience as an Assistant Manager Apprentice, I bring strong organizational, problem-solving, and team-support skills to fast-paced healthcare environments.

Skills & Experience

Skills

Health Insurance Claims Specialist > Insurance Verification 1-2 Years

Customer Service Representative 2-5 Years

Health Care Representative 2-5 Years

Admin & Operations 6 Months to 1 Year

Documentation Management 2-5 Years

Experience highlights

Healthcare Advocate | Assistant Manager Apprentice

OPTUM GLOBAL SOLUTIONS · January/2024 – Present

Managed inbound calls regarding healthcare benefits, claims, and coverage. Verified insurance eligibility and claims status. Assisted with claims appeals and payment concerns while maintaining HIPAA compliance and supporting administrative workflows.

Customer Service Advisor I

CONCENTRIX CVG PHILIPPINES, INC. · January/2022 – Present

Handled inbound customer service calls with strong phone etiquette. Assisted customers with account concerns, documentation, and data verification in a fast-paced environment.

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