Skills
Customer Support > Chat Support> Customer Support Inbound and Outbound and Office and Administrative job and Email
5-10 Years
Experience highlights
Incident Identification Team
TaskUS Ph
·
February/2022
–
Present
Responsibilities of an incident response team include developing a proactive incident response plan, testing for and resolving system vulnerabilities, maintaining strong security best practices and providing support for all incident handling measures.
FREELANCER
Next Quest Travel Services
·
June/2022
–
Present
We plan every aspect of our clients' trips, considering their
preferences, budget, and desired destinations. We handle all the necessary bookings and reservations, including flights, hotels, and guided tours.
Customer Service Representative
Concentrix Ph
·
February/2016
–
Present
Assisted customers inquiries about their credit account, concerns and complaints through phone, email and chat. Collaborating with the fraud department to prevent unauthorized transactions and enhance security measures. Providing appropriate resolutions to ensure customer satisfaction.
