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Ma. Zyra D.

Customer Service Representative

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Dedicated Customer Service professional with a decade of expertise in relationship management, client retention, and issue resolution. recognized for an emphathetic approach and the ability to turn challenging customer interations into positive brand experiences. Skilled at identifying customer pain points, advocationg for user needs to product teams, and maintaining a 100% customer retention rate.

Skills & Experience

Skills

Outbound and inbound customer service representative, specialized in dealing customer via chat or sending email information. 1-2 Years
Data Encoding, data entry 6 Months to 1 Year
Customer Service Representative 5-10 Years
Order & Payment Processing 1-2 Years

Experience highlights

Patient Care Coordinator
Alldigitech · January/2025 – Present
Senior Process Executive
Cognizant Technology · July/2025 – Present
Senior Process Executive
Infosys BPM Limited · May/2023 – Present
Data Entry and Order Processing
VA / Freelancing Jobs for Australian Clients · April/2022 – Present
Outbound Specialist
Iqor · March/2021 – Present
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