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CYGNI B.

Customer Service Representative

Verified
$6/hr

Outline

Looking for Freelance work (8 hours/day) at $6/hour

Associate Degree

English proficiency Fluent

Professional Summary

I am a results-driven professional with 3+ years of experience in the BPO industry.

Skills & Experience

Skills

Customer Support > Chat Support > Email > Outbound sales > Inbound sales 2-5 Years
Marketing > Social Media Management 6 Months to 1 Year

Experience highlights

Technical Service Representative
Teletech · March/2023 – Present
I started as a Customer Service Representative for 6 months and then upskilled to the Retention Department on my 7th month. On my first year at TeleTech, I transitioned to the Sales Department as a representative, where I processed refunds and tracked customer orders.
Customer Service Representative
Qualfon · December/2021 – Present
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