Skills
Customer Support
2-5 Years
Good communication, problem solving, attention to detail, and resourefulness.
2-5 Years
Office and Administration > Data Entry, Attention to detail, Time Management, Customer service, Email Management and Marketing
Less than 6 Months
Experience highlights
Client Legal Support Specialist
Wing Assistant
·
October/2024
–
/
Worked as a Client Legal Support Specialist at a criminal defense law firm in Ohio, assisting with client intake calls, preparing legal documents, processing payments, and maintaining accurate client records. Responsible for entering and monitoring client data in the system to ensure everything is up to date and compliant.
Customer Service Representative
Concentrix
·
October/2023
–
Present
Worked as a Customer Service Representative at Concentrix, assisting clients with account inquiries, troubleshooting issues, and providing excellent support. Gained experience in handling high volumes of calls, resolving problems efficiently, and ensuring a positive customer experience.
