Outline
Looking for Part-Time work (5 hours/day) at $8/hour
Bachelor's Degree
English proficiency Conversational
Professional Summary
I’m a part-time General Virtual Assistant supporting a US-based company, specializing in medical-related and administrative tasks. I manage emails, schedules, and calendars; organize files in Google Drive; handle data entry, reports, and spreadsheets; and oversee listings, orders, and financial tracking. I also monitor caregivers’ hours, conduct research, and communicate with clients, vendors, and service providers to ensure smooth daily operations.
I previously worked as a Data Analyst and reserve Quality Auditor for an insurance claims project, where I handled claims processing, medical billing, enrollment, and resolving errors and denials. I also have experience in data research and curation for a search engine company, helping improve the quality of search results.
I am a detail-oriented and organized team player who is eager to learn and embrace new opportunities. I am highly adaptable and can quickly adjust to new systems, processes, and work environments.
Skills & Experience
Skills
Experience highlights
Manage email and respond to inquiries
Schedule meetings and appointments
Organize and maintain files, folders, and documents
Prepare, create, and maintain reports and spreadsheets
Handle phone calls, correspondence, and general communications
Perform accurate data entry and database updates
Create and update product listings on eBay
List vehicles and manage booking appointments on car rental platforms
Process and track orders across platforms
Manage customer inquiries
Verify insurance eligibility and benefits
Perform charge entry based on medical documentation
Handles payment posting
Manage claim denials and resolution processes
Conduct quality audits
Organize and maintain files and documents
Generate aging reports
Update insurance payer and provider information, including verification of NPI details
Conduct training for new associates
Maintain patient confidentiality and comply with HIPAA
Responsible for processing high-dollar claims, including those requiring prior authorizations
Verify insurance eligibility
Reviews data for any deficiencies or errors, correcting incompatibilities and checking output
Assists in quality auditing when needed
Create reports for claims processing errors
Handles additional tasks, including the processing of aging claims
Maintain patient confidentiality and comply with HIPAA regulations
- Conducts internal audit.
- Prepares and issues non-conformance and audit reports.
- Recommends corrective and improvement actions to the audit findings.
- Follows-up implementation of the corrective and improvement actions and verifies its effectiveness.
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