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Jan Alexandrei M.

Admin

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented and tech-savvy IT graduate with experience providing remote administrative, operational, and research support to executive leadership. Skilled in conducting company research, maintaining and verifying records, and utilizing digital tools to support business decision-making. Recognized for strong organizational skills, adaptability, confidentiality, and the ability to manage multiple priorities in fast-paced remote environments.

Skills & Experience

Skills

Web Programming > CMS > Wix Less than 6 Months
Canva 6 Months to 1 Year
Microsoft Office 6 Months to 1 Year
Web research 1-2 Years
Trello Less than 6 Months
ChatGPT Less than 6 Months
Client Support 1-2 Years
Email & calendar management 6 Months to 1 Year
Chat Support > Social Media Management 1-2 Years
AI Content Creation Less than 6 Months
Google Workspace 1-2 Years
• Executive & Administrative Support 1-2 Years

Experience highlights

Volunteer Social Media Manager
MindSpark Studio · May/2026 – /
● Manage and maintain the company's Facebook and Instagram accounts
● Create and schedule social media content to increase brand awareness and engagement.
● Monitor page performance and recommend content strategies to improve reach and audience growth
● Creates posts using Canva, Capcut and AI tools
● Improved audience engagement through consistent content scheduling and interaction.
● Created and manage website using Wix
Executive Assistant / Independent Contractor
Liang & Knap LLC · June/2026 – Present
● Support the CFO by conducting research and organizing information to assist in business decision-making.
● Update and verify Smartsheet records and company information.
● Research company details using ImportYeti, contactinfohLog in to see contact information or sign up, and ChatGPT.
● Create client marketing materials and leaflets using Canva.
● Monitor social media insights and assist with content management.
● Produce AI-generated images and videos for social media campaigns.
● Provide administrative and operational support in a remote
Officer Candidate
Philippine Air Force · December/2025 – Present
● Underwent intensive military training focused on discipline, time management, and teamwork.
● Maintained strict schedules and performed tasks under high-pressure conditions.
● Demonstrated strong attention to detail by following structured procedures and protocols.
● Developed resilience, adaptability, and accountability in a fast-paced environment.
● Collaborated with team members to complete daily objectives and training requirements.
IT Intern
Bureau of Fire Protection · January/2024 – Present
● Managed and organized digital and physical documents for easy retrieval.
● Assisted in email handling and internal communication
● Handled data entry with precision and a focus on accuracy
● Supported daily administrative operations, including scheduling and coordination
● Maintained records and ensured files were updated and properly stored
Customer Service Associate
Sutherland Global Services · March/2021 – Present
● Provided customer support via phone, email, and chat
● Assisted with order tracking, delivery concerns, returns, refunds, and account-related issues
● Resolved payment concerns, billing inquiries, and product information requests
● Handled customer complaints professionally while ensuring customer satisfaction
● Documented customer interactions accurately using internal tools
● Maintained productivity and quality standards in a high-volume environment
● Followed company policies, procedures, a
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