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Mia Grace R.

CLIENT SERVICES PROFESSIONAL/VIRTUAL ASSISTANT/FREELANCER

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Highly adaptable and resourceful VA/freelancer with 10+ years of comprehensive experience in customer service, technical support and sales.

Skills & Experience

Skills

Customer Support > Sales Support 10+ Years
Customer Support > Technical Support 10+ Years
Property Management 6 Months to 1 Year
General VA, Customer Service Representative 2-5 Years
Csr, Health Insurance Specialist 2-5 Years
Office and Administration 10+ Years
Cold-calling > Appointment Setting 6 Months to 1 Year
Sales Development Representative 6 Months to 1 Year
Medical VA 2-5 Years

Experience highlights

Campaign Outbound Cold Caller
R&A Global Solutions · January/2024 – Present
Doing outbound calls based on the standards given by campaigns in Insurance sector.
Sales Development Representative
Beaufort Rentals · July/2024 – Present
Jul24-Jan25: Cold calling to prospective homeowners to provide and offer our service as a local long-term property management company. Schedule them for an appointment with our property management advisor. Educate them on how we can improve their property's highest potential. I send out letters to neighbors when a property is leased so they can get to know us and let them know we are the ones managing the newly leased property. I also call back to voicemails, reply to emails, and text messages.
ESL (English As A Second Language) Tutor
Native Camp · September/2023 – Present
Teaching course materials and designing lessons that cover all aspects of the English language in writing,
speaking, listening, and understanding. Most of my students are Japanese, Taiwanese, and Vietnamese,
where they can choose from my Sudden Class or Booked Class.
Medical Virtual Assistant
Global Medical Virtual Assistant · December/2022 – /
Trained on HIPAA, US Healthcare, Front Desk Triage, Appointment Scheduling, Insurance Verification and Fee Calculation. Calendar, Email and EMR Management, US Health Insurance, Billing and Claims, Accounts Receivables, Claim Denials and Revenue Cycle Management.
Technical Support- Sales
Asurion · March/2022 – Present
Technical Support for all mobile phones and upon resolution pitching in for sale for their device protection.
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