Skills
Office and Administration
10+ Years
customer service representative
10+ Years
Property Management
10+ Years
Maintenance coordinator
10+ Years
Real Estate VA/cold caller
1-2 Years
Marketing > Social Media Management
1-2 Years
Experience highlights
REAL ESTATE VA
Freeportforrent LLC
·
August/2024
–
/
Aug 2024- Sept 2025
Virtual Assistant Property Manager
Leasing Coordination: Manage rental listings, handle tenant inquiries,
pre-screen applicants, and organize property showings.
Maintenance Management: Log and track tenant requests, coordinate
with contractors, and follow up to ensure timely resolution and
satisfaction.
Administrative Support: Answer calls, respond to tenant questions, and
maintain accurate and organized records for all communications and
tasks.
Quality and Warranty Monitoring Specialist
Amaia Land by Ayala Land Corp
·
October/2022
–
/
Conducted unit inspections, managed punch lists, and ensured compliance with
quality standards before turnover.
Coordinated with clients, contractors, and internal teams to resolve concerns and
deliver timely property handovers.
Facilitated client orientation, documentation, and post-handover customer service
support.
Maintained inspection reports, monitored rectification progress, and ensured client
satisfaction throughout the process.
Chat/ Email Support
Doordash
·
August/2020
–
Present
Assisted customers, drivers, and merchants via phone, email, and chat support.
Resolved order-related issues before, during, and after transactions to ensure
satisfaction.
Handled high-volume inquiries while maintaining service quality and accuracy.
Documented interactions and provided timely updates to clients and
internal teams.
Turnover Trustee Team Lead
SMDC
·
August/2013
–
Present
Conducted unit inspections, managed punch lists, and ensured compliance with
quality standards before turnover.
Coordinated with clients, contractors, and internal teams to resolve concerns and
deliver timely property handovers.
Facilitated client orientation, documentation, and post-handover customer service
support.
Maintained inspection reports, monitored rectification progress, and ensured client
satisfaction throughout the process.