Skills
Customer Support > Chat Support
5-10 Years
Customer Support > Customer Service > Payment Processing
2-5 Years
Office and Administration > Account Management
2-5 Years
Customer Support > Chat Support> Customer Support Inbound and Outbound
5-10 Years
Strong Organizational Skills, Salesforce, Zendesk, Shopify, Gorgias
5-10 Years
Office and Administration > Admin Data Processing?
2-5 Years
Subject Matter Expert / Technical Support
2-5 Years
Experience highlights
Customer Service Expert
Eat Well Health
·
October/2024
–
/
Customer Service Representative/Virtual Assistant
Reveah Executives
·
June/2024
–
Present
Administrative Assistant
The Mom Project
·
November/2022
–
Present
Customer Care Associate
eTaily
·
January/2021
–
Present
Induction Manager
TSA Group
·
May/2018
–
Present
As an Induction Manager and Product Trainer, I facilitate the seamless integration of new employees into the company, ensuring they understand the organization's systems, procedures, and culture. I guide them in aligning with the company's vision, mission, and goals while thoroughly preparing them to support specific products and clients. My focus is on equipping new hires with the essential knowledge to perform confidently and effectively from day one.
