Healthcare Customer Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented Healthcare Claims Specialist with three years of experience in the US healthcare
industry, specializing in claims, eligibility and benefits, customer service, and claims follow-up.
Experienced in handling inbound and outbound calls, reviewing claim-related information,
benefits and eligibility, prior authorization and obtaining itemized bills from healthcare facilities

Skills & Experience

Skills

~Data Entry 2-5 Years

Insurance > Dental/Medical Insurance 1-2 Years

Claims Analyst 1-2 Years

Benefits & Claims Processing 1-2 Years

Eligibility & Benefits Verification 1-2 Years

Attention to detail 1-2 Years

Professional Communication 2-5 Years

Customer Service > Inbound and Outbound Calls 2-5 Years

Experience highlights

Itemized Bill Request Specialist

Optum, Inc. · January/2026 – /

Contact healthcare providers by phone or written request to obtain itemized bills and supporting documentation. Maintain accurate documentation for all transactions and provider communications.

Customer Service Representative

Concentrix Corporation · January/2024 – Present

Handled inbound calls addressing customer inquiries regarding claims, eligibility, benefits, and prior authorization. Documented interactions while adhering to company policies and quality standards.

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