Customer Service | Sales

Verified

$5/hr

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Outline

Looking for Full-Time work (40 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

I have a solid background in sales, customer service, technical support, appointment setting, and healthcare, bringing a wealth of experience.

Skills & Experience

Skills

Customer Support > Sales Support 2-5 Years

Customer Support > Technical Support 1-2 Years

Healthcare Data entry 6 Months to 1 Year

Appointment Setting 1-2 Years

Office & Administration > Customer Service, Healthcare Insurance, Insurance Verification 2-5 Years

Experience highlights

Virtual Assistant | Medical Biller

UNIVERSITY SPINE CENTER · September/2025 – /

Review claim denials and contact insurance for denial clarifications.
Prepare and submit claims and supporting documentation to payers.
Collect and follow up on patient balances.
Proactively support team operations and resolve billing issues.

Patient Care Coordinator | Customer Service

OPTUM · October/2024 – Present

Handle inbound calls for specialty pharmacy prescription refills.
Assist patients with insurance-related prescription concerns.
Perform outbound follow-up calls to resolve customer cases.

Case Manager

PEAK SUPPORT · July/2023 – Present

Assist customers with roadside assistance requests.
Coordinate with service providers for dispatch support.
Maintain professionalism during emergency situations.

Sales Associate

CTC BPO · August/2021 – Present

Promote Comcast Xfinity services to existing customers
Improve customer retention through upselling.
Handle customer account inquiries and upgrades.

Dispatcher | Customer Service

METROPOLITAN WAREHOUSE & DELIVERY · January/2018 – Present

Contact drivers to confirm their routes and locations.
Handle inbound customer calls regarding parcel tracking.
Addressed customer reports concerning damaged items.

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