Skills
English Communication
5-10 Years
Microsoft Office
10+ Years
Strong negotiation abilities
5-10 Years
Communication, Teaching, and Data Gathering
5-10 Years
Leadership and Management Skills, Planning
Less than 6 Months
Experience highlights
Chief Operations Officer
MAVENCO
·
June/2016
–
Present
• Coordinated the efforts of multiple departments to ensure that projects were completed on time and within budget.
• Implemented operational policies and procedures that improve operational efficiency and reduced costs.
• Developed a comprehensive risk management plan that identified and mitigated potential risk to the business.
• Analyzed financial data to identify trends, opportunities, and risk to the business.
• Developed and managed the annual budget, ensuring that the organization remai
Major Account Manager
Dranix Distributor
·
February/2013
–
Present
February 2013–December 2015
• Negotiate contracts and closed deals with major clients.
• Led a team of sales staff to successfully a major project
• Developed a comprehensive account Strategy
• Reporting, Planning, Monitoring and result evaluation.
Virtual Assistant
MyOutdesk.com
·
March/2012
–
Present
• Successfully handled day-to-day operations such as scheduling meetings, managing calendars, and appointment setting.
• Respond to customer inquiries in a timely and professional manner.
• Prepared and managed reports, presentation, and other documents, ensuring accuracy and timeliness.
• Developed and implemented a filling system for all documents that streamlined data storage and retrieval.
Customer Service Representative
Optum - United Health Group
·
July/2011
–
Present
• Developed and implemented customer service standards that improved customer satisfaction.
• Hitting the customer service metrics and dashboard to improve customer service experience.
• Maintain customer service information for data gathering.
Nurse
Minglanilla District Hospital
·
September/2010
–
Present
• Provided education and guidance to patients and their family members to help them cope with illness, treatment and recovery.
• Performed minor medical procedures and administered prescribed medication to ensure patients health and recovery.
• Documented patients health records accurately and completely to ensure compliance with health care regulations.
• Trained new nurses on proper patient care and safety protocols.