Customer Service Representative

Verified

$4/hr

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Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Proficient in providing exceptional customer service

Skills & Experience

Skills

Communication, teamwork, problem-solving and adaptability 10+ Years

Experience highlights

Sales Manager

Al Mesbah Al Abyad Lights Trading LLC · July/2023 – Present

Orchestrated the delivery of products ensuring timely fulfilment of delivery.
Established sales targets, monitored shop performance, and ensured that sales invoices were processed accurately in the payment system.
Collaborated with the Head Office concerning stock availability and cost pricing, implementing the necessary system updates.
Submitted comprehensive Profit-Sales Reports monthly to the Head Office for review.
Formulated Quarterly tax documentation in compliance with regulatory reqmts.

Credit Control Executive

JBC EXPRESS FREIGHT LLC · March/2013 – Present

Managed receivables for over 300 clients in freight, international moving and contract logistics sectors.
Conducted thorough credit evaluations for new clients, establishing payment terms and credit limits in line with company policies.
Processed credit applications by liaising with external agencies and assessing market standings.
Engaged with customers to resolve non-payment issues, ensuring timely resolution.
Coordinated with sales team to address challenges in recovering outstanding debts.

Secretary cum Tour Coordinator

Independent Tourism LLC · March/2012 – Present

Coordinated tour programs, ensuring effective communications with tour guides.
Managed hotel bookings, ticket reservations, and visa arrangements for tourists.
Directed Marketing initiatives and built good rapport with hotel managers for potential business opportunities.

Customer Service Executive

Yue Lang International LLC, Winalite Group · March/2010 – Present

Handled customer complaints and queries regarding products and system access, delivering timely solutions. Developed and implemented strategies to acquire promotional information from Head Quarters. Monitored sales submission and confirmed system orders with all the stockists.

Personal Assistant to the Managing Director

IBR Electromechanical Works LLC · January/2009 – Present

Oversaw overall operations at constructions sites ensuring that all the audio/video equipment were procured. Handled all the administrative tasks while directly reporting to the Managing Director.

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