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Mica Mae F.

CUSTOMER SERVICE REPRESENTATIVE

Verified
$4/hr

Outline

Looking for Part-Time work (6 hours/day) at $4/hour

High School Diploma

English proficiency Conversational

Professional Summary

Customer-focused professional with over 4 years of BPO experience, recognized for strong communication, problem-solving, adaptability, and attention to detail. Proven ability to deliver excellent service, manage multiple tasks efficiently, and perform well in fast-paced environments.

Expertise

Experienced in customer service, fraud analysis, Shopify chat and email support, and Capital One Auto Loan dealer services. Skilled in fraud prevention, financial account handling, merchant support, loan application assistance, and resolving complex customer concerns with professionalism and accuracy.

Skills & Experience

Skills

Fraud Analyst 6 Months to 1 Year
Loan Processing & Documentation 1-2 Years
Shopify (Product listing, Order and Process management) 1-2 Years
Shopify / eCommerce Support 1-2 Years
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