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Carl G.

Virtual Assistant

Verified
$4/hr

Outline

Looking for Full-Time work (9 hours/day) at $4/hour

Bachelor's Degree

English proficiency Native

Professional Summary

Virtual Assistant

Skills & Experience

Skills

Customer Support > Chat Support 6 Months to 1 Year
Customer Support > Technical Support 6 Months to 1 Year
Adaptibility 2-5 Years
Office and Administration > Data Entry, Attention to detail, Time Management, Customer service, Email Management,Managing Facebook Groups And Pages 6 Months to 1 Year
Social Media Content Moderator 2-5 Years

Experience highlights

SUPPORT AGENT
Process Ninjas · October/2023 – /
-Managed an Australian project, overseeing the platform and database
-Provided effective support, addressing customer inquiries and issues
CONTENT MODERATOR
Wipro BPO Philippines Ltd. Inc. · October/2018 – Present
-Monitored and moderated content to ensure compliance with guidelines
-Identified and resolved inappropriate content to maintain quality standards
CUSTOMER SUPPORT PROFESSIONAL, SPRINT E-CHAT
Concentrix, Philippines Inc. · August/2017 – Present
-Provided efficient support via Sprint E-Chat, resolving inquiries
-Ensured customer satisfaction with timely and accurate responses
Service Crew
Mcdonald's · April/2015 – Present
-Prepared food consistently, ensuring quality and timeliness during peak hours
-Maintained cleanliness and organization, following health and safety standards
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