Customer Support With Customer Service Experience

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

"Are you spending more time managing your inbox and calendar than growing your business? Most founders hit a plateau not because they lack vision, but because they are buried in the 'daily grind.' I’m here to change that."
PORTFOLIO: file:///C:/Users/JG/Downloads/John%20Gerod%20Prudente.html

Skills & Experience

Skills

Customer Support > Chat Support 6 Months to 1 Year

Design > Graphic Design > Canva 6 Months to 1 Year

Calendar Management 6 Months to 1 Year

Customer Support > Chat Support> Customer Support Inbound and Outbound>Active Listening 6 Months to 1 Year

Experience highlights

Customer Service Representative

Panasiatic Call Centers, Inc. · April/2018 – Present

●Assist 100+ customers per day, providing successful solutions in a polite manner using active listening to ensure customer retention
●Maintain strong company product and service knowledge to better assist customers with concerns, questions and general education
●Record all customer names and contact information in an orderly fashion by utilizing a spreadsheet and other company software
●Answer calls by utilizing the company's call management system and other software

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