Skills
Chat support
1-2 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
2-5 Years
Customer Support > E-commerce
2-5 Years
Customer Service - Call and Chat
5-10 Years
- Customer Service
5-10 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Marketing > Order Management
2-5 Years
Customer Service>Sales
2-5 Years
1-2 Years
Cold Calling
1-2 Years
Experience highlights
Chat Support
Smart Solutions LLC
·
January/2023
–
Present
Provided real-time chat assistance to customers with timely responses. Handled product and order inquiries professionally and maintained high satisfaction ratings.
Real Estate Cold Caller
Integria
·
January/2021
–
Present
Reached out to leads and prospects for real estate listings. Scheduled follow-up appointments and achieved consistent conversion rates through clear communication.
Travel Consultant
Flight Centre Travel Group
·
January/2020
–
Present
Assisted clients with flight bookings, itineraries, and travel arrangements. Delivered excellent customer service and resolved issues promptly.
Virtual Assistant / Customer Service Representative
eBay & Amazon Dropshipping; Facebook Marketplace
·
January/2018
–
Present
Managed product listings and customer inquiries. Coordinated with suppliers, handled post-sale support, and maintained strong sales performance.
Customer Service & Technical Representative
Qualfon Philippines Inc.
·
January/2016
–
Present
Provided phone-based technical and billing support for U.S. clients. Met performance goals for call quality, resolution time, and customer satisfaction.
