Skills
1-2 Years
Data Analysis
1-2 Years
Office and Administration > Data Entry > Encoding > Troubleshooting
2-5 Years
~Data Entry
1-2 Years
- Customer Service
2-5 Years
Cost Estimate > Microsoft Excel
1-2 Years
CRM Systems
2-5 Years
CorelDraw
1-2 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
Experience highlights
Data Entry / Analyst
Sixeleven Global Services
·
June/2023
–
Present
Entered, updated, and maintained large data volumes. Verified data consistency across databases. Generated reports and dashboards. Analyzed datasets for trends and process improvements using Excel functions.
Customer Service Representative / Technical Service Representative
Sixeleven Global Services
·
February/2020
–
Present
Responded to customer inquiries via multiple channels. Resolved complaints and processed orders. Documented interactions in CRM systems. Provided technical support for hardware, software, and network issues with troubleshooting.
2D CorelDRAW Layout Artist
Asia Glass Palace Inc.
·
January/2018
–
Present
Created 2D layouts and vector graphics for signage, plaques, and nameplates. Converted client concepts into digital artwork. Prepared files for production with correct dimensions and formatting. Managed multiple projects simultaneously.
