Skills
Cuatomer Support
5-10 Years
Experience highlights
Junior Admin officer
Raqs Star VA
·
April/2023
–
Present
Office support and customer service.
Customer Service Representative
Inspiro Relia Phils.
·
December/2021
–
Present
Chat support, delivery tracking, basic troubleshooting
Customer Service Representative
Transcosmos Asia Phils.
·
February/2020
–
Present
handle customer inquiries from both sellers and buyers through email
order tracking and proper escalations of complex cases to the right department
Outbound Call Center Agent
WeDo Metro Philippines
·
January/2018
–
Present
makes proactive phone calls to existing or potential customers to promote the company’s services
Email Support Representative
Teleperformance Phils
·
December/2013
–
Present
handle customer after-sales inquiries and complaints about wireless postpaid plans, payment, billing charges and disputes through email.