Skills
Customer Support > Chat Support > Email >Inbound Phone Handling
5-10 Years
Experience highlights
Business Debt Consultant
Business Debt Adjusters
·
March/2022
–
/
I play a crucial role in qualifying and disqualifying clients based on their financial hardship situation
Obtaining the necessary documents for the underwriting department
Setting Appointments
Client Services Consultant
Medical Tourism Corp
·
June/2022
–
Present
Responds to inbound SMS and email inquiries. Booked medical and dental procedures in their chosen country. Prepared Itinerary, hotels, transfers, and fasting instructions
Appointment Scheduler
One Link Call Center
·
June/2019
–
Present
Initiated outbound calls and follow-ups to potential clients
Assessed clients' needs and prequalified leads based on eligibility and financial readiness.
Maintained accurate records of lead interactions and appointments
Sales Associate
Chronos Strategies
·
September/2016
–
Present
Promoted and sold a wide range of Durable Medical Equipment (DME). Managed inbound and outbound sales calls, assessed patient needs, and coordinated orders in compliance with physician prescriptions and insurance coverage.
Facilitated mail-order pharmacy services, including processing prescription requests, coordinating refills, and ensuring timely home delivery of medications.
Sales Associate
One World Connections
·
June/2014
–
Present
Responsible for accurately collecting and processing credit card information from clients/customers across multiple marketing and fundraising campaigns.
