Skills
Customer Service Representative
5-10 Years
Team Leadership
2-5 Years
Communication
5-10 Years
MS Office
2-5 Years
Customer service> Retail Banking > Financial Services
2-5 Years
Compliance
2-5 Years
Mentoring
1-2 Years
Office and Administration > Data Entry > Encoding > Troubleshooting
1-2 Years
- Customer Service
5-10 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
1-2 Years
Credit Evaluation
2-5 Years
Customer Support > Chat Support >Technical Support
1-2 Years
Basic Graphic Design>Canva
1-2 Years
Google Workspace
2-5 Years
Customer Service>Sales
5-10 Years
Experience highlights
Technical Support | Mentor
Afni Philippines
·
January/2024
–
/
Resolve complex connectivity issues for mobile devices, home internet, Wi-Fi networks. Motivate peers with constructive feedback. Conduct calibration sessions and workshops on best practices.
Financial Specialist
Alorica
·
January/2021
–
Present
Monitor and audit credit card accounts, analyze spending patterns. Manage credit evaluation and limit management. Enforce compliance and policies with high precision.
Sales Representative
Sterling Global Call Center
·
January/2019
–
Present
Conducted surveys and sales activities for home appliances. Drove revenue generation in fast-paced BPO environment.
