Experience highlights
Virtual Assistant
TaskUs
·
November/2022
–
Present
As a general virtual assistant, we handled all kinds of task from meal planning, appointment setting, research and travel planning. We ensure to finish the task before the deadline.
Operations CSR II
Telus International Philippines
·
May/2019
–
Present
Taking inbound calls, ensuring all concerns were handled accordingly. Descalating complaints and delegating concerns to correct department to immediately resolve the case.
Travel Associate
Interglobe technologies Inc.
·
August/2017
–
Present
Maintaining upto date knowledge of airline policies and procedures. Provide alternate flights to affected passengers.
