Guest Experience Specialist | Travel & Client Support | Executive/PA Support

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I believe great support is more than completing tasks—it’s about making every interaction feel effortless, thoughtful, and well cared for.

With 10+ years in hospitality and client service, I bring a warm, detail-oriented, and proactive approach. I enjoy anticipating needs, solving problems, and keeping things organized behind the scenes.

**MY CORE SUPPORT AREAS**

**Guest & Travel Support** — Communication, research, itineraries, reservations, coordination & follow-ups.

**Executive/PA Support** — Email, calendar, scheduling, research, file organization & admin tasks.

**Property Management** — Airbnb/

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support, guest communication, listings & reviews.

**Social Media Management** — Content, engagement & client communication.

Organized, dependable, resourceful, and always focused on making things easier.

Skills & Experience

Skills

Team Collaboration - Effective in work - Reliable - Self-Motivated Work - Adaptation of Environment 10+ Years

Guest Services & Hospitality 5-10 Years

Admin / Personal Assistant / Receptionist 2-5 Years

Travel & Booking Coordination Flight & Hotel Reservations Itinerary Planning 2-5 Years

5-10 Years

Attention to detail 5-10 Years

Asana 2-5 Years

Virtual Assistant - SMM 2-5 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 5-10 Years

Remote Communication 5-10 Years

Airbnb 2-5 Years

Google Workspace 5-10 Years

Canva (basic design & presentations) 2-5 Years

Time Management / Multitasking 5-10 Years

*Administrative Support - 5-10 Years

Experience highlights

Social Media Specialist / Customer Service

Lenie Salon · May/2023 – Present

Responded to customer inquiries on services, pricing, and availability. Assisted with appointment scheduling and basic customer coordination. Maintained organized records of client requests and created content.

Travel Agent

BezziePh Travel and Tours · July/2023 – Present

Managed bookings, changes, cancellations, pricing explanations, and customer concerns while ensuring accuracy of client records and high customer satisfaction.

Customer Service Assistant

Dubai International Airport (G4S) · May/2016 – Present

Provided frontline assistance in high-volume environment, explained procedures clearly, and resolved customer concerns professionally during peak operations.

Passenger Service Agent

China Airlines / Macrosia · September/2011 – Present

Handled check-in and boarding procedures, verified documents, and assisted passengers with travel-related concerns while maintaining accuracy and service standards.

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