Skills
Office and Administration > Quality Assurance
1-2 Years
Communication
5-10 Years
Multitasking
2-5 Years
Content Moderation
2-5 Years
~Data Entry
2-5 Years
- Customer Service
5-10 Years
Database Management
1-2 Years
Accounting > Accounts Payable > Internal Audit > Inventory > Excel
1-2 Years
Chat Support > Social Media Management
2-5 Years
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
1-2 Years
• Time Management
2-5 Years
Report writing
1-2 Years
Remote Communication
2-5 Years
Policy Implementation
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
Experience highlights
Data Entry
WebSupportCtr Inc.
·
August/2023
–
Present
Process and import data accurately. Format/edit CSV files from clients. Transfer formatted data into database systems. Identify and correct data entry errors. Retrieve data from databases when requested.
Subject Matter Expert
Alorica Philippines Inc.
·
September/2022
–
Present
Collaborated with leadership on project objectives and policies. Clarified policy implementation to team members. Provided knowledge and resources to support agents. Demonstrated comprehensive product/service knowledge.
Content Moderator
Alorica Philippines Inc.
·
July/2020
–
Present
Reviewed user-generated content on social media platforms. Identified and moderated violations related to hate speech, harassment, and violence. Maintained accurate records and produced regular reports on moderation metrics.
