Aspiring Virtual Assistant

Verified

$5/hr

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Outline

Looking for Freelance work (4 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced professional skilled in
customer service, technical support,
and training. Proven ability to handle
inbound and outbound calls,
troubleshoot technical issues, and
provide effective solutions. Proficient
in CRM tools like Zendesk, Microsoft
Office, and Google Workspace. Strong
in training, coaching, and
administrative tasks, with a focus on
meeting deadlines and ensuring
client satisfaction.

Skills & Experience

Skills

Customer Support 2-5 Years

CRM Tools: Zendesk, Netsapiens, HubSpot, Avaya 2-5 Years

Training and Coaching 2-5 Years

Microsoft Office (Word, Excel, PowerPoint, Outlook) 2-5 Years

Google Workspace (Docs, Sheets, Drive, Calendar, Slides) 2-5 Years

Administrative Task 2-5 Years

Trouble Shooting and Technical Support 6 Months to 1 Year

Communication Tools: Slack, Avaya Administrative Support 2-5 Years

Documentation & Reporting 2-5 Years

Experience highlights

Senior Consultant

WEC Energy Group (IQOR PH) · March/2024 – /

Chat Support

1800flowers.com (IQOR PH) · November/2024 – Present

BPO TRAINER

Ubiquity · January/2023 – Present

Fraud Analyst

USIO Inc. (UBIQUITY) · November/2021 – Present

Technical Support

StraighTalk Wireless (PanAsiatic Solutions) · July/2021 – Present

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