Virtual Assistant and Data Manager

Verified

$5/hr

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Outline

Looking for Freelance work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Results-driven Virtual Assistant and Data Manager with over five years of experience in administrative support, customer service, and data management.

Skills & Experience

Skills

Virtual Assistance 5-10 Years

Data Management 2-5 Years

Customer Support » Email Support 2-5 Years

Experience highlights

Part Time Data Manager

Resolve Real Estate Group · May/2025 – Present

Organized and maintained accurate data in spreadsheets and CRM systems.
Uploaded and managed contact lists in dialer platforms.
Prepared and submitted daily reports for team tracking and performance

Full - Time Customer Support (Email Support)

Regie.ai · January/2023 – Present

Responded to customer inquiries via email and chat, assisting with orders, refunds, cancellations, and delivery issues.
Documented customer concerns and escalated complex cases when needed.
Supported product development by sharing customer feedback to help improve and create new products

List Builder Agent

Floship · November/2021 – Present

Managed data and verified email addresses for lead generation.
Conducted research using LinkedIn Sales Navigator to identify potential leads.

Full - Time Virtual Assistant

Katerco Coffee · May/2020 – Present

Managed email communications and marketing efforts.
Responsible for generating high - quality leads to meet data quotas.
Managed Shopify orders and business projects to ensure smooth operations.

Customer Support Fresh Planet

Song Pop 2 · April/2020 – Present

Processed refunds via Zendesk and handled customer service inquiries.
Managed business orders, subscription cancellations, and updates for VIP subscribers.

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