Skills
Technical & Customer Support
2-5 Years
collection customer service
2-5 Years
Experience highlights
Quality Analyst / Technical Support
Iqor
·
April/2024
–
/
Provides technical support and troubleshooting assistance for Bell customers regarding
internet, phone, and related technical concerns
Ensures customer concerns are resolved efficiently while maintaining excellent customer
experience
Handles high-volume customer interactions while following company procedures and
quality standards
Maintains accuracy in documentation and account handling.
Tools:
Excel. Outlook. CTI. Avaya. Citrix.