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Hacel T.

Assistant Call Center Manager

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Experienced Assistant Call Center Manager with a passion for developing high-performing teams

Skills & Experience

Skills

Team Leadership 5-10 Years
Problem-Solving 5-10 Years
Quality Assurance 5-10 Years
Communication 10+ Years
Customer Service Orientation 10+ Years
Data Analysis & Reporting 2-5 Years
Performance Monitoring & Analysis 2-5 Years

Experience highlights

Assistant Call Center Manager
TELEPHILIPPINES, INC · April/2016 – Present
Setting goals for performance to comply with client targets. Executing action plans,
organizing workflow and ensuring that employees understand their duties or delegated tasks.
Monitoring employee productivity and providing constructive feedback and coaching
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