Skills
Customer Support > Chat Support
2-5 Years
E-Commerce > Ebay > Dropshipping
1-2 Years
E-Commerce > Product Research
1-2 Years
Product Listing
1-2 Years
Ecommerce Specialist
1-2 Years
Customer Support > Email Support
2-5 Years
order fulfilment, ecommerce
1-2 Years
Experience highlights
E-commerce Specialist
E-commerce Online Store
·
February/2023
–
September/2024
Product Listing, Product Optimization, Product Research, Dropshipping
Admin Assistant
SimpleShine Ltd Pty
·
February/2022
–
Present
Responsibilities:
* Data Entry into Xero accounting software
* Sending invoices
* Scheduling appointments and managing the company's calendar.
* Email Management
* Following up on customer feedback and ensuring customer satisfaction.
Sales Development Representative
CIENCE
·
December/2018
–
Present
Responsibilities:
* Data Entry
* Appointment setting
* Outreach through calls, email, LinkedIn and other social media platform.
Customer Service Representative for Dish Network and Harry & David
SPi Global
·
July/2016
–
Present
Responsibilities:
* Taking inbound calls for customer service and technical support
* Handing billing concerns, promotions and upselling.
Technical Support Representative for At&t Uverse
SUTHERLAND GLOBAL SERVICES
·
February/2010
–
Present
Responsibilities:
* Taking inbound calls for technical support for AT&T U-Verse customers
* Handles technical support for ISP, mobile and other devices.